Difference to pay
Difference to pay
Shipping Information
Shipping Information
Currently, we ship to the United States, Canada, the United Kingdom, Australia, Japan, Mexico, Singapore, and South Korea.
Delivery Time = Processing Time (about 2-3 business days) + Shipping Time (about 7 - 12 business days)
We are growing rapidly and will add other countries soon. Please subscribe to our newsletter if you would like to receive updates.
Highlights
Highlights
☀ Environmentally conscious and practicing zero-waste lifestyles.
♻ Replacing disposable paper cups with products that can be reused many times.
Care Instructions
Care Instructions
- Recommend hand wash only.
- Do not place in dishwasher or microwave.
- Do not soak.
- Do not scrub.
Return Policy
Return Policy
We offer a 100% satisfaction guarantee.
If you are not satisfied with your product or just want a different color/size, please email us at tomshengbo@gmail.com and you may return/exchange your purchase within 7 days from the date your item was delivered, simple as that.
Please note, the buyer is responsible for return shipping costs, and shipping costs are non-refundable.
Frequently Asked Questions
What types of Payment do you accept?
All Standard Payments.
We accept all Payments by PayPal, Visa, Mastercard, and American Express.
Where do you ship from?
Primarily we ship out from fulfillment centers in the United States, Canada, and the United Kingdom. If the item you've purchased is out of inventory in your nearest location we'll send it directly from our production lines at the same delivery times as stated in our shipping section.
Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.
What if I put an incorrect shipping address?
If the shipping address is incorrect you need to email us at tomshengbo@gmail.com within 30 minutes of placing the order. We cannot 100% guarantee the changes will go through. Please ensure you review your order before confirming your purchase.